We want you, our Vixxen VIPs, to shop with the absolute certainty that you’ll get the product you want, so your satisfaction is our no. 1 priority. Our Vixxen customer service angels 👼 ensure we honour our commitment to deliver 100% customer satisfaction plus that the quality of our products meet your exacting standards. So we make the returns process as simple as possible.

Stick on Bras are not eligible for return or exchange.

You can return Vixxen products (with exception of Stick On Bra products) purchased online provided they are returned within 10 working days with proof of purchase, in the original packaging and in an unused condition. You can get either a full refund of the purchase price, or exchange for any reason within 10-working days of purchase.

Sale items cannot be returned. Postage and packaging will not be refunded unless Vixxen accepts that the product is faulty. We do not take responsibility for products damaged due to failure to follow our directions for use, care and caution.